Thank you for shopping with Atirucart! We value your satisfaction and are here to assist you if you're not completely happy with your purchase.
Non-Delivery of Products
If your order is not delivered, Jashcheru will take immediate action upon receiving your query. If the issue cannot be resolved, we will process a refund upon approval of your claim.
Damaged or Incorrect Items
If you receive a damaged, incorrect, or incomplete order, please follow these steps within 14 days of receiving the product:
- Take a clear snapshot of the outer packaging and the received items.
- Email the images to support@atirucart.com or call us for assistance.
- Based on your request, we will either issue a full refund or provide a replacement, subject to product availability.
Returns
- You have 14 days from the date of delivery to return an item.
- The product must be in its original, unopened, and sealed packaging. Opened or used products will not be accepted.
- A valid invoice must be provided with the return.
- Return shipping costs will be deducted from your refund, and the remaining amount will be processed within 4 days.
Refunds
- If your return is approved, we will initiate the refund to your original payment method.
- For damaged items, a full refund will be provided upon verification.
For any return or refund-related queries, feel free to contact us at support@atirucart.com.
